I have just had an accident. What should I do to ensure
my rights are protected?
A: Call Ramona Body
Shop first. We can provide unbiased advise and ensure your
rights are protected.
Q: I have a brand new
vehicle that has been involved in accident. Can it look
like new again?
A: Yes. We employ a
state of art process which enables us to accurately match
your vehicle's finish.
Do you provide a loaner vehicle?
A: In many situations,
the insurance company will furnish a rental car. We also
will provide a loaner vehicle under certain circumstances.
Please ask for details.
Q: How long will it
take to repair my vehicle?
A: Vehicle repair time
is determined by the complexity of the damages. Ramona Body
Shop will make the repair in a timely manner without compromising
quality standards for the sake of time.
Q: How can I pay for
A: We accept insurance
checks, money orders, Visa, MasterCard, personal checks,
Q: How do I know when
my car will be ready?
A: When you schedule
your repair, we will give you a tentative completion date.
After that, you will be able to keep track of repair progress
using our automated Repair Tracking System.