We believe in customer service and quality repair!

Ramona Body Shop
Ramona Body Shop

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Frequently Asked Questions

Q: I have just had an accident. What should I do to ensure my rights are protected?
A: Call Ramona Body Shop first. We can provide unbiased advise and ensure your rights are protected.

Q: I have a brand new vehicle that has been involved in accident. Can it look like new again?
A: Yes. We employ a state of art process which enables us to accurately match your vehicle's finish.

Q: Do you provide a loaner vehicle?
A: In many situations, the insurance company will furnish a rental car. We also will provide a loaner vehicle under certain circumstances. Please ask for details.

Q: How long will it take to repair my vehicle?
A: Vehicle repair time is determined by the complexity of the damages. Ramona Body Shop will make the repair in a timely manner without compromising quality standards for the sake of time.

Q: How can I pay for the repairs?
A: We accept insurance checks, money orders, Visa, MasterCard, personal checks, and cash.

Q: How do I know when my car will be ready?
A: When you schedule your repair, we will give you a tentative completion date. After that, you will be able to keep track of repair progress using our automated Repair Tracking System.


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